Terms and Conditions

Read our terms and conditions before taking any service from Toughergo. It is for your own safety that we do not sell any product or service to any customer who disagrees with our terms and conditions.

Business Terms and Conditions

  • This website is a one-stop solution for getting solutions to designing elegant and commercial workspaces. You can purchase products that boost the working quality and look and feel of your office.
  • While purchasing any product from our website, make sure that you take all responsibility for the products purchased. We will only be liable for manufacturing defects and not for any other damages.
  • Before taking any services, ensure that your age must be legal to sign any contract with us and don’t have any bad records or be banned from receiving services under Indian law.
  • Any failure or damage caused by our customers will not be covered under our warranty. We will not pay any refund for damage caused by customers.

Services

Toughergo is allowed to change or discontinue any service at any time. We can add or modify the services and catalogue list. Our team is liable to make changes in procedures or conditions of purchase without giving any notice. Furthermore, no third party is permitted to interfere with the modification or discontinuance of any service or product.

Pricing Information:

  • Prices are displayed in Indian rupees and may change.
  • Right to cancel or refuse to answer any inquiry, quotation, or order placed for products listed at incorrect prices, whether order is confirmed or not.
  • You will be refunded if the company confirms, accepts, refuses, cancels, or modifies your order due to an incorrect price or for any other reason.
  • The right price for the products will be informed to you and applied to your purchase order or purchases. Prices are displayed only for online products.

Credit/ Debit Information

Your credit/debit card information must be accurate and lawfully owned by you. No information will be maintained or shared with a third party unless compelled by law, regulation, or court order for fraud verifications. We disclaim all responsibility if your credit or debit card is illegal.

Delivery and Shipping

  • We deliver your product to your doorstep. Our shipping speed helps you get the delivery on the given date. If we are unable to deliver, you will receive messages on your registered phone number/email.
  • You can’t change your shipping address after placing your order.
  • Our website will notify you if our product or service is unavailable.
  • Once an order has been despatched to you, it is not possible to cancel or refund it.

Installation and Assembly

Our installation/assembly services are free of charge, and our specialists will assemble the goods at your location after delivery. Our technicians are not authorised to handle products other than those purchased from Toughergo. We will not be responsible for moving the product to any other location after the assembly process completes. It is not covered by the warranty if your representative suffers any losses during such activities.